You should know what happens next.
A clear process makes a better website—and a better working relationship.
Built around your business.
We start with the people using your site and the tasks they need to complete. Design choices follow the brief, rather than a template.
Your scope, milestones, revision stages and content responsibilities are recorded in the proposal.
Agree the brief
We establish your audience, pages, features and the action you want visitors to take. You receive a proposal with scope, timing and responsibilities.
Approve the direction
We agree the visual direction and content structure before building the full website. Revision stages are set out in the proposal.
Build and test
Your website takes shape on a review link. We check navigation, forms, responsive layouts and the agreed integrations.
Launch and hand over
After your approval and agreed payment, we deploy the website and explain the access, ownership and ongoing care arrangements.
Ownership is part of the handover.
We explain where your site runs, how to access it and what you own. Hosting and domain arrangements are agreed with you, along with any licensed third-party services.
Optional care gives you help after launch. It does not remove your control of the agreed website and accounts.